Privacy & Security Policy

Nuvisto Inc. and My Studio Assistant take your privacy and information security seriously.

The Gist:

In short, we will not sell, lease, or exchange any personally identifiable information provided to us through My Studio Assistant or share this personal data with third parties in ways other than as described in this Privacy and Security Policy.

The Details:

About the information we collect…


Registering to use My Studio Assistant (aka. "the Service") requires you to complete a two-step login procedure in order for us to provide you with a personalized account. During this account registration process, we will collect your email address and a unique password. After submitting a completed registration form, you will receive an email from us requiring you to 'double-confirm' your new account by clicking on a link within that email. Unless we receive this confirmation with 24 hours, we will cancel your pending account and remove your email and password from our databases.

Communications with My Studio Assistant

We use third party service providers to assist us in managing and administering communications and emails sent to us through (aka. "the Website") and through some My Studio Assistant-managed sites. Any personal information disclosed through such communications will be governed by those third party vendors’ privacy policies as applicable.

Account Subscriptions

When subscribing to the Service with a paid account, My Studio Assistant will collect several additional items of personally identifiable information from you, namely a credit card number, card expiration date, security code, and billing address. This information will be kept on file in our third-party payment processor's secure server so that we can verify credit card authenticity and process your recurring invoices according to the applicable Service Agreement. If we are unable to process your subscription payment for a given month, this information, along with your account information, may be used to contact you. If you choose to discontinue your Account with My Studio Assistant, your credit card information will be immediately and completely removed from our third-party payment processor's files.

Third Party Payment Services Providers

Nuvisto uses a respected third party payment processing service, namely Stripe, to assist us with processing your personally identifiable payment information securely. Stripe's use of your personal information is governed by their stringent privacy policy. (Read Stripe's privacy policy)

Hosting Services Providers

Nuvisto uses the services of Amazon Web Services, Inc.. for hosting the Website as well as all subscribers' websites published using the Service. Personal information hosted by or through My Studio Assistant is subject to Amazon Web Services, Inc.’s stringent privacy policy. (Read Amazon Web Services’s privacy policy)

Comments and User-Provided Content Posted to the Website

Any personally identifiable information that you post in the form of Comments and other User-Provided Content (aka. "Content") via the Website may be read, collected, and/or used by other subscribers and visitors to the Website as well as by other third parties. Although we make efforts to reduce misappropriation of this information, Nuvisto is not responsible for the Content and cannot guarantee that other subscribers, visitors, and other third parties have not made copies of and/or will not use such information outside of the Website.

Social Media

The Website provides subscribers and users of websites published using My Studio Assistant with opportunities to interact and post content to the web through various social media sites such as Twitter, Facebook, Google+, Instagram, Tumblr, Pinterest, Flickr, YouTube, etc.. Your interactions with these tools and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Please be aware that Nuvisto is not responsible for information posted in these forums.

What we do with this data…

My Studio Assistant collects personally identifiable information as described in this Privacy and Security Policy so that we can provide you with a service that allows you to maintain an online presence. My Studio Assistant lets you choose if any piece of your personally identifiable information (i.e. your name) is presented on or through your website.

My Studio Assistant uses your contact information to send urgent notices regarding service-related issues such as maintenance periods, billing problems, account expirations, and other items that may impact delivery of the Service. Non-urgent notices will be delivered via My Studio Assistant's website interface. With your permission, we also may use and disclose your information to our third party service providers in order to deliver messages regarding new services or other products from Nuvisto.

Information that we collect through our service logs is used to identify potential cases of abuse and to establish a statistical basis for determining and evaluating the Website's performance. This statistical information is not otherwise aggregated in any way that can identify a particular user of My Studio Assistant.

Information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of the Website.

About security…

We store all information that we collect in secure databases protected through a suite of industry-standard security and access controls, including such things as secure passwords, SSL encryption, disk-base encryption, firewall protection, and more. Nevertheless, no company, including ours, can completely eliminate the security risks associated with transmitting personal information through online media, and so you do so at your own risk.

If you have further questions relating to security and My Studio Assistant, send us a support request.

Changing or Removing Personal Information…

Modifying Information

All information stored by Nuvisto in relation to your account is accessible via the My Studio Assistant management interface, allowing you to change this information at any time. We strongly encourage you to keep this information up to date so that we can handle customer service requests and billing processes in a timely and efficient way.

Removing Information

To remove your personally identifiable information from our system, you must cancel your account completely. While your personal information will be removed immediately, your unique UserName will remain reserved on our system until reclaimed by you. If you wish to remove only your billing information, you must downgrade your account to a free subscription. Each of these tasks can be accomplished at any time using the My Studio Assistant management interface.

About Log Files…

As with almost all websites, My Studio Assistant gathers certain information automatically and stores this data in log files. This includes such things as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.This information is used to analyze trends, administer the Website, track website usage patterns, and aggregate information about our subscriber base as a whole. This aggregated information cannot be used in any way to identify individual users.

About cookies…

A cookie is a small data file stored on your computer by your web browser - it contains information that will enable My Studio Assistant to recognize and provide you with access to the Service. These cookies can be tied back to personally identifiable information only when you are logged in to My Studio Assistant.

While subscribers who disable cookies in their browsers will be unable to access the Service, they will not be prevented from visiting websites published with My Studio Assistant although some features of those sites may be degraded.

Information Sharing and Disclosure…

Aggregate Information (non-personally identifiable)

Nuvisto may share aggregated information derived from our subscriber base, such as traffic and geographic location-related data, with our third-party performance analysis and marketing partners. This aggregated information cannot be used in any way to identify individual users.

Personally Identifiable Information

Nuvisto employs several reputable third-party service providers to perform a variety of business functions on our behalf (i.e. credit card processing, website analytics, location mapping, etc.). We provide these service providers with access to certain personal information in order for them to be able to perform these functions on our behalf.

In the event of a business transfer or sale of My Studio Assistant, this information will remain subject to the commitments made by Nuvisto in any pre-existing Privacy and Security Policy unless consented otherwise by you.

We may release specific account and other personal information as deemed necessary in order to comply with the law, enforce or apply our Terms of Service, or protect the rights, property, and/or safety of My Studio Assistant, our users, or any others. This includes exchanging information with other companies and organizations for the purposes of protecting against fraud and reducing credit risk.

In any situation other than as described here, Nuvisto will notify you directly when information about you may be provided to third parties and will provide you the opportunity and means to opt out of sharing this information.

About your email address…

We do NOT send unsolicited commercial email, otherwise known as "spam." We do NOT send email marketing communications to a visitor-provided email address unless the intended recipient specifically opts in to receive such communications from us. We do NOT sell or rent our visitor or customer email addresses for any purpose whatsoever.

If at any time you would like to stop future delivery of email from us, please follow the unsubscribe instructions included at the bottom of each email communication we send, send an email to us directly or write to us by surface mail. Asking to be removed from our email list will not prevent you from receiving email communications relating to any business transactions with us in which you are engaged or other operations-related email communications.

About advertising…

Very simply, we do NOT partner with or have special relationships with any third party ad server companies.

Canadian and Other Non-US Subscribers…

Canadian Subscribers

Canadian citizens, except under circumstances defined by law, are entitled to access personal information collected by My Studio Assistant by sending a written request to Nuvisto Inc. at the address noted below. Nuvisto Inc. may require payment of an administrative fee for accessing or copying your personal information, in which case we will inform you of any anticipated charges and confirm with you that you wish us to proceed before processing your request. If you believe the personal information we have collected is incomplete or inaccurate, we will correct this information upon receipt of verification of the omission or error and of the identity of the individual requesting the change. If you wish additional information about how we manage your personal information, or to access, correct, or have us investigate any matters relating to our administration of your personal information, please contact us.

Legal Disclaimer…

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees or agents.

About changes to this policy…

At any time in the future, it may become necessary to use visitor or subscriber information for purposes not previously considered or disclosed in our Privacy and Security Policy. At such time, we will post those changes to this Privacy and Security Policy, the Website, the My Studio Assistant interface, and any other places we deem appropriate.

While we reserve the right to modify this Privacy and Security Policy at any time, we will not materially change our privacy and security-related policies and practices in order to make them less protective of customer information previously collected by us without first consulting our affected customers.

If you have a concern…

If you have any concerns, questions, or suggestions regarding our privacy policy, please send us an email.

My Studio Assistant is currently not accepting new subscribers.

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