Frequently Asked Questions

Have a question? Someone else might have had the exact same one—let's find out!

How do I sign up?

Start with a free 21-day trial. We don't ask for your credit card info until you're convinced My Studio Assistant is right for you.

How long are your plans?

Subscription plans are month-to-month and yearly. You can start or stop at any time.

Is there a discount for yearly plans?

Yes, we offer discounts for up-front payment on long-term committments with our yearly plans.

Is web hosting included?

Yes. All our plans include fully-managed high-performance hosting and unlimited bandwidth to ensure your website is available at all times.

Is a personal domain name included?

Yes. All our paid plans include a free personal domain name (.com, .ca, and .org only). See our Domains Policy for more details.

How can I claim my personal domain name?

We'll contact you by email to start the process as soon as you sign up for one of our paid plans.

I already have a domain - what do I do?

No problem. We'll help you with the transfer to ensure your domain registration never lapses. You can also continue to manage your own registration if you prefer.

Can I manage my own domain registration?

No problem. We'll help you through the process of setting up your registrar's records (aka. "zone files") so that visitors will be sent to your new site.

Can I customize my website?

Yes. My Studio Assistant includes a wide range of specially-designed website templates and themes that you can quickly and easily customize to make your site completely unique.

Can I change the design of my website anytime?

Yes. Our artist websites are especially engineered to let you change layouts and tweak your design anytime you want, as often as you like.

I already have a website for my art — can you convert it for me?

Absolutely — in almost all cases, we'll even convert your old site for free! Contact us for full details.

Do you provide email accounts?

Yes, we can provide you with an email address linked to your domain name, which you can access using an Outlook.com or Google Mail account.

Can I switch plans?

Yes, at any time, in your account manager. You will receive a pro-rated refund when upgrading. However, we don't refund remaining balances on early downgrades or cancellations.

Is there a free plan?

Yes. The free version of My Studio Assistant provides use of the Basic toolset for as long as you maintain an active account, although activating your public website will require a paid account.

What is meant by unlimited?

My Studio Assistant does not impose resource limits for normal usage as defined by the fair-use policies in our Terms of Service.

How do I cancel my subscription?

Cancelling your My Studio Assistant subscription is easy. It's done online right from your account manager.

Need more answers?

Send a message to our Help and Support Center to get in touch. Our support team can typically respond within a few hours.

Welcome!

Here are some useful things to know before getting started…

You can try out My Studio Assistant 'hands-on' without actually signing up
→ You'll be instantly logged in as a guest when you click the button below — we'll only ask for an email address if you decide to save any work you've done while checking us out.

Setting up your new website with My Studio Assistant is super-easy
→ Just choose a default layout, personalize your site's theme, add a few art works to your catalog, and you're good to go!

Your 21-day trial is totally risk-free
→ We won't ask for credit card information until you're completely satisfied that My Studio Assistant is the right solution for you.

Artist-Friendly Plans

Everything you need to reach today's fine art audiences — in one simple solution.

  • BASIC

  • Everything needed for a high-quality professional artist website.

  • $12

    per month – billed yearly, or $15 monthly
    • Unlimited storage & bandwidth
    • Unlimited galleries & works
    • Instant site setup & customization
    • Free custom domain name
    • Mobile & tablet-ready site templates
    • Artist-friendly control panel
    • Social media integration
    • Automatic resume builder *
    • Youtube & Vimeo integration
    • MailChimp mailing list integration
    • SEO-optimized websites
    • Simplified web stats & reporting
    • Rock-solid technology infrastructure
    • Online help & unlimited tech support
    • Free 21-day no-risk trial
  • PRO

  • Everything in Basic plus advanced pro-artist features — the total package.

  • $24

    per month – billed yearly, or $30 monthly
    • Private portfolios w/password security
    • Social media & search marketing tools
    • Extended multi-media capabilities
    • Gallery submission tools
    • Advanced dashboard & web stats *
    • Consignment & inventory tracking *
    • Integrated blogging tools *
    • Integrated "easy commerce" *

    * (coming 2016)

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